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Shipping Policy and Procedure

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping rates & delivery estimates

We offer free shipping on most orders over $99. To receive free shipping the items must be able to ship via UPS or USPS.

Orders under $99 will be charged a flat fee of $12.99.

Items that are not shippable are available to be delivered in Wisconsin and Upper Michigan via our white glove delivery company. These rates vary based on zip code. The rate is calculated in the shopping cart and is labeled Service Delivery. Once we receive the order we will contact Service Delivery and they will schedule a delivery date directly with you.

In-store pick is available and can be selected at check out.

 Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Taylor Creek (www.myideastore.com) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.