Shipping Policy and Procedure
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping rates & delivery estimates
We offer free shipping on most orders over $99. To receive free shipping the items must be able to ship via UPS or USPS.
Orders under $99 will be charged a flat fee of $12.99.
The below categories qualify for free shipping on orders over $50:
- Old World Christmas Ornaments
- Christopher Radko Ornaments
- Fontanini Nativity Sets & Figures
- Garden & House Flags
Items that are not shippable are available to be delivered in Wisconsin and Upper Michigan via our white glove delivery company. These rates vary based on zip code. The rate is calculated in the shopping cart and is labeled Service Delivery. Once we receive the order we will contact Service Delivery and they will schedule a delivery date directly with you.
In-store pick is available and can be selected at check out.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Taylor Creek (www.myideastore.com) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.