Return Policy

We gladly accept returns within 30 days of purchase on most items. If there are questions we're just a phone call or an email away. 920-499-0676 x117 or info@taylorcreek.net

Within 30 days:

  • Step 1: Package the item up with the appropriate packing materials.
  • Step 2: On the packing slip, please tell us the reason for your return.
  • Step 3: Ship it back to us at 919 S Taylor Street Green Bay, WI 54303 ATTN: Returns
  • Step 4: Upon inspection, a refund will be issued to your form of payment within 14 days.

The following exceptions apply:

  • Returns of floral arrangments are accepted within 5 days.
  • Christmas merchandise until the earlier of 30 days or December 20th.
  • No returns accepted on Sale items. 
  • No returns accepted on used or worn merchandise. 
  • Must be in original packaging. All tags must be attached. 
  • No returns or adjustments after 30 days from the date of order.